Contact PayIt Support for BuffaloNYBillPay

Questions about making an online payment with BuffaloNYBillPay? PayIt Support can help. You can reach us by:

• Email: buffalonybillpay@payitgov.com
• Phone: (855) 598-5381 8am - 5pm ET Monday through Friday

For all other questions for the City of Buffalo, please contact the 311 Call & Resolution Center directly at 311 within city limits or (716) 851-4890 outside of city limits. Their team can also be reached by email at 311@city-buffalo.com.