Help Center

New to BuffaloNYBillPay? We’ll help you quickly and easily make a payment to the City of Buffalo.

Go to BuffaloNYBillPay

Change AutoPay Payment Method for a Buffalo User Fee Account on BuffaloNYBillPay

Need to change the card or bank account for your AutoPay? Follow the directions below to update your payment method:

  1. Sign in to theBuffaloNYBillPay profile used to set up AutoPay and select User Fees from the "Services" drop down menu

Note: Any updates to enrollment will need to be made under the registered user's BuffaloBill account. 

  1. Select Manage AutoPay

Screenshot 2024-11-01 at 3.53.20 PM.png

  1. Select Change Payment Method

Screenshot 2024-11-01 at 4.20.42 PM.png

4. If you have multiple accounts enrolled in AutoPay, choose the User Fee account you wish to update then click Submit

Note: If you only have one account enrolled in AutoPay proceed with the next step. 

  1. Select a Payment Method and click Submit

Screenshot 2024-11-01 at 4.09.37 PM.png

Your AutoPay has now been updated. You will receive an email confirmation and future payments will be processed using the newly selected payment method.